Wichita Band Instrument Co. Home Page  
2525 E. Douglas · Wichita, Kansas 67211 USA
1(800) 835-3006 order line· Fax (316) 684-6858
(316) 684-0291 information line
Hours: M-F: 9:00-6:00 Sat: 9:00-2:00 Central Time
Email us at wbic@wichitaband.com. 
 

We're actually three stores in one!  Please click on "Guitars and Bass Guitars" for E.M. Shorts Guitars.  Please click on "Stringed Instruments" for G, B, & J  Ray Fine Violins. 

Guitars and Bass Guitars - click here for E.M. Shorts Guitars

New Woodwinds

New Brasswinds

Used Woodwinds

Used Brass

Stringed Instruments

Recorders and Baroque Instruments

Selling your Instrument

Band and Orchestra Instrument Rental Program

Wichita Band Instrument Co., currently has openings for the following positions. 

Musical Instrument Sales: Should have an excellent knowledge of brass and woodwind instruments, some sales and computer experience. Must look, dress, speak and write in a professional manner. Part-time position could develop into full-time for the right person.

Musical Instrument Woodwind or Low Brass Technician with experience wanted. "Not your typical music shop"in Wichita, Kansas, needs one or two people for woodwind or low brass restoration work. We have a solid customer base for used professional and vintage instruments. Hourly wage, major medical, good vacation program, flexible work schedule possible. We don't rush our repairmen, prefer they do the work slowly and to a high standard. In business since 1953, same owner since 1963. Write us please! FAX 316-684-6858. Please email or FAX us a resume.

Why buy a musical instrument from a shop in Wichita, Kansas? 

Unless you live in Kansas, you pay us no sales tax! 

When you call us for information, you talk to a real person who actually knows something about musical instruments. 

Service after the sale. This one's important: with the exception of damage to carrying cases, no matter what kind of damage happens, we'll fix it, absolutely for free, for two years. Have a look at our guarantee printed below! Our repair shop is the best in the country! Anything that we have used has been rebuilt so that it plays like a new one! 

Good selection and short waiting times. Why order a musical instrument that won't be delivered for months and months? We have almost everything now, ready to ship to you! 

Decades of ethical and reputable service. Since 1953 we've sold, repaired and restored musical instruments. You should see our "happy customer file"! 

So the next time you're considering a musical instrument of quality, give us a call. We offer advice on what's best for you, information on restoration and repair and fast delivery times on hard-to-get items. If you buy something, you'll discover our prices to be the lowest, our selection superb and our service-after-the-sale to be the best in America. 

 

ALL NEW AND USED INSTRUMENTS sold by us come with our 24-month service warranty, which is in addition to factory guarantees. For two full years, we will repair or replace (whichever in our estimation is the more advisable) any pads, corks, springs or other parts required, at no charge to the customer. In the event of cracked or damaged wood sections, we will repair at no cost to the customer or replace the section and charge the customer only for our costs (wholesale) for parts. Often, these are supplied to us at no charge. The customer is responsible for shipping charges. Cases, lacquer finishes and plating are, unfortunately, not covered by warranties.

Wichita Band's service warranty does cover dents and dings to your brass instrument. Wichita Band Instrument Co. maintains a repair department capable of restoration work of the highest quality. Even though repairs are essentially "free" for the first two years, after that period has expired, we remain at your service to maintain and repair your musical instrument forever. It's our "service after the sale" promise and has been since 1953!

In the event that a customer requires service under factory guarantees or Wichita Band's service warranty, the item must be returned to us and not directly to the manufacturer.

 

Anything we sell can be sent to you for a short approval period (5 days) without any obligation. The customer is responsible for shipping and insurance and must pre-pay back to us any freight charges on returned equipment. UPS or registered mail are the preferred shippers. Instruments are sent in a sturdy carton, prepaid by us and insured. If the cost of the instrument is over $2000, we do require a 50% deposit which is completely refundable should you decide to not keep it. Some fragile or consignment instruments require a 100% refundable deposit, at our discretion. 
Visa/Mastercard/Discover, checks, money orders, and bank transfers accepted 

ORDER INFO: 

Please call, fax, or e-mail us the following info: 

1) Full name and home address (billing address for your credit card) 

2) Home and work phone numbers 

3) Credit card number with expiration date 

Although we’re happy to send any standard musical instrument that we normally carry in our inventory, we want to tell you of our company policy concerning these transactions.

Instruments are sent “on approval for five days”. There is some flexibility here, but once the item has been received, you must decide within five days if you’re going to keep it or return it to us. You may be asked to supply us with UPS tracking numbers so we can monitor exactly when it was shipped back to our shop in Wichita.

If the item is not returned within the specified time-period, it will be considered sold and will be your property.

A returned instrument must be sent back to us in the box in which it was shipped.

A returned instrument must be returned to us via the same carrier by which you received the item. If we shipped it by UPS, you must return the item, fully insured, via UPS.

We may require partial or full security payments on certain items sent “on approval”. In the event the item is not purchased, the deposit will be refunded via company check or other means, three weeks after the item is returned to us.

Damage sustained by any item in transit from us to the customer remains the responsibility of the seller.

Damage sustained by or loss of any item in transit to us or while in the possession of the customer is the responsibility of the person to whom the item is sent.

We may decline sending certain items “on approval” that are in limited supply or which might be inappropriate for use of a particular musician. We ask your understanding in these cases and request you consult with our sales department before shipping an item which might not satisfy your ultimate needs and wants.

A SATISFIED CUSTOMER IS THE BEST ADVERTISEMENT, and we've got thousands and thousands of them! 

 

 
Our shop is located in Wichita, Kansas - a pleasant city in the middle of the USA. Although most of our customers ask us to ship by UPS, many prefer to visit our shop. Wichita's only a couple of hours by air from anywhere in America. Flying to visit us? We'll even meet the plane! At the side are our two separate stores, E. M. Shorts Guitars and the Wichita Violin Shop. 

 
Sales staff from left to right: 
Jesse Ray
Gary Ray
Steve Slater
Richard Bentson
Jonathan Ray

 
Wichita Band Instrument Company is owned by the Ray family.

Left to right:
Gary Ray
Beryl Litherland Ray
Jonathan Ray

 
Three Generations of Rays

Left to right:
Jonathan Ray
Brandon Ray
Gary Ray
Elliott Ray
Jesse Ray

 
Repair staff from left to right: 
Brandon Ray brass restoration specialist
Brian Armitage brass restoration specialist and shipping manager 
Andrew McClellan - woodwind restoration specialist 
Michael Riepe - woodwind and brass restoration specialist 
Kevin Stiles - brass restoration specialist 
Brian Kneeland - violin repair, guitar luthier
Casey Gunsch - woodwind restoration specialist 
Ian Harland - brass restoration specialist and timpani restoration specialist 
Audrey Cannestra - brass restoration specialist 
Joe Cannestra - brass restoration specialist 
Elliott Ray - brass restoration specialist 
Jesse Ray - woodwind and brass restoration specialist 

New Woodwinds | New Brasswinds | Used Woodwinds
Used Brass | Stringed Instruments | Guitars and Bass Guitars | Recorders and Baroque Instruments | Selling your Instrument |
 
Email us at wbic@wichitaband.com.